Good morning, Property Manager
Tuesday, 11 March 2025 · Greenfields Cluster Estate, Harare
Total Units
48
4 currently vacant
Collected (Mar)
$24,810
↑ 8.2% vs February
Outstanding Arrears
$5,830
7 tenants overdue
Open Requests
4
2 marked urgent
Recent Transactions
Last 5 payments received
| Tenant | Unit | Amount | Channel | Status |
|---|---|---|---|---|
| T. Moyo | A-07 | $520 | EcoCash | Cleared |
| F. Chikara | B-12 | $480 | Bank Transfer | Cleared |
| R. Dube | A-03 | $610 | Card | Cleared |
| N. Sithole | C-02 | $490 | EcoCash | Pending |
| P. Mutasa | B-08 | $530 | InnBucks | Overdue |
Collection Rate by Block
March 2025
Block A — 16 units94%
Block B — 20 units87%
Block C — 12 units75%
88%
Overall
44
Paid Units
4
Overdue
7 tenants have overdue balances totalling $5,830. Go to Arrears & Reminders →
Open Maintenance Requests
Requires attention
Burst water pipe — kitchen
Electrical fault — geyser tripping
Garage door motor malfunction
Properties & Units
Greenfields Cluster Estate — 3 blocks, 48 units
Total Units
48
3 blocks
Occupied
44
91.7% occupancy
Vacant
4
Available to let
In Arrears
7
Flagged accounts
Unit Registry
All units with occupancy and status
| Unit | Block | Type | Size | Tenant | Lease Expires | Rent | Status |
|---|---|---|---|---|---|---|---|
| A-01 | A | 3-Bed | 180m² | K. Mwangi | Dec 2025 | $400 | Occupied |
| A-02 | A | 3-Bed | 180m² | R. Chirwa | Jun 2025 | $400 | Occupied |
| A-03 | A | 4-Bed | 220m² | R. Dube | Mar 2026 | $450 | Occupied |
| A-07 | A | 3-Bed | 180m² | T. Moyo | Sep 2025 | $400 | Occupied |
| A-11 | A | 3-Bed | 175m² | M. Gumbo | Oct 2025 | $390 | Occupied |
| B-04 | B | 2-Bed | 120m² | — | — | $320 | Vacant |
| B-05 | B | 3-Bed | 160m² | T. Nhamo | Nov 2025 | $370 | Occupied |
| B-08 | B | 3-Bed | 160m² | P. Mutasa | Aug 2025 | $370 | Arrears |
| B-12 | B | 4-Bed | 220m² | F. Chikara | Jan 2026 | $450 | Occupied |
| C-01 | C | 2-Bed | 110m² | — | — | $300 | Vacant |
| C-02 | C | 3-Bed | 155m² | N. Sithole | Jul 2025 | $360 | Occupied |
| C-03 | C | 3-Bed | 155m² | S. Banda | Feb 2026 | $360 | Occupied |
Tenant Directory
All registered residents and their account status
| Name | Unit | Type | Contact | Balance | Account Status | |
|---|---|---|---|---|---|---|
| Tendai Moyo | A-07 | Rental | +263 77 123 4567 | [email protected] | $0.00 | Good Standing |
| Faith Chikara | B-12 | Owner-Occ. | +263 71 234 5678 | [email protected] | $0.00 | Good Standing |
| Rutendo Dube | A-03 | Rental | +263 77 345 6789 | [email protected] | $0.00 | Good Standing |
| Nokuthula Sithole | C-02 | Rental | +263 71 456 7890 | [email protected] | $490.00 | Pending Payment |
| Patrick Mutasa | B-08 | Rental | +263 77 567 8901 | [email protected] | $1,060.00 | In Arrears |
| Tinashe Nhamo | B-05 | Rental | +263 71 678 9012 | [email protected] | $0.00 | Good Standing |
| Kudakwashe Mwangi | A-01 | Owner-Occ. | +263 77 789 0123 | [email protected] | $0.00 | Good Standing |
| Rudo Chirwa | A-02 | Rental | +263 71 890 1234 | [email protected] | $0.00 | Good Standing |
| Mercy Gumbo | A-11 | Rental | +263 77 901 2345 | [email protected] | $390.00 | Pending Payment |
| Simba Banda | C-03 | Rental | +263 71 012 3456 | [email protected] | $0.00 | Good Standing |
Lease Management
Active leases, renewals and expiry tracking
3 leases expiring within 60 days. Review and initiate renewal conversations promptly.
| Tenant | Unit | Lease Start | Lease End | Rent/mo | Type | Days Left | Status |
|---|---|---|---|---|---|---|---|
| R. Chirwa | A-02 | Jun 2023 | Jun 2025 | $400 | Rental | 87 days | Expiring Soon |
| N. Sithole | C-02 | Jul 2023 | Jul 2025 | $360 | Rental | 112 days | Expiring Soon |
| T. Moyo | A-07 | Sep 2023 | Sep 2025 | $400 | Rental | 173 days | Review Needed |
| P. Mutasa | B-08 | Aug 2023 | Aug 2025 | $370 | Rental | 142 days | Review Needed |
| T. Nhamo | B-05 | Nov 2023 | Nov 2025 | $370 | Rental | 234 days | Active |
| M. Gumbo | A-11 | Oct 2023 | Oct 2025 | $390 | Rental | 203 days | Active |
| K. Mwangi | A-01 | Dec 2023 | Dec 2025 | $400 | Owner-Occ. | 264 days | Active |
| F. Chikara | B-12 | Jan 2024 | Jan 2026 | $450 | Owner-Occ. | 296 days | Active |
| R. Dube | A-03 | Mar 2024 | Mar 2026 | $450 | Rental | 354 days | Active |
Billing & Invoices
March 2025 billing cycle
Total Billed
$27,840
48 invoices issued
Collected
$22,010
79.1% collection rate
Outstanding
$5,830
7 accounts unpaid
March 2025 Invoices
| Unit | Tenant | Rent | Levy | Electricity | Water | Other | Total | Status |
|---|---|---|---|---|---|---|---|---|
| A-07 | T. Moyo | $400 | $60 | $26 | $11 | $23 | $520 | Paid |
| B-12 | F. Chikara | $450 | $60 | $30 | $15 | $20 | $575 | Paid |
| A-03 | R. Dube | $450 | $60 | $44 | $18 | $25 | $597 | Paid |
| C-02 | N. Sithole | $360 | $60 | $28 | $12 | $22 | $482 | Pending |
| B-08 | P. Mutasa | $370 | $60 | $30 | $13 | $22 | $495 | Overdue +12d |
| A-11 | M. Gumbo | $390 | $60 | $38 | $16 | $22 | $526 | Pending |
| A-01 | K. Mwangi | $400 | $60 | $22 | $11 | $22 | $515 | Paid |
| B-05 | T. Nhamo | $370 | $60 | $28 | $13 | $22 | $493 | Paid |
Arrears & Reminder System
Track overdue accounts and send SMS / Email reminders
Total Arrears
$5,830
Across 7 tenants
1–15 Days Overdue
4
First reminder sent
15–30 Days Overdue
2
Escalation needed
30+ Days Overdue
1
Legal risk
Overdue Accounts
Click a tenant to send a targeted reminder
PM
Patrick Mutasa
34 Days Overdue
Last reminder: 5 Mar · No response
$1,060
2 months
MS
Munyaradzi Shumba
22 Days Overdue
Last reminder: 8 Mar · SMS only
$860
22 days
TK
Tsitsi Kambarami
18 Days Overdue
Last reminder: 10 Mar
$720
18 days
NS
Nokuthula Sithole
12 Days Overdue
First notice sent
$490
12 days
MG
Mercy Gumbo
9 Days Overdue
Automated SMS sent
$390
9 days
BM
Brighton Mapfumo
6 Days Overdue
$195
6 days
EC
Edith Choto
4 Days Overdue
$115
4 days
Reminder Activity Log
All reminders sent this month
| Date | Tenant | Unit | Channel | Message Type | Delivered |
|---|---|---|---|---|---|
| 10 Mar | P. Mutasa | B-08 | SMS + Email | 2nd Notice — Escalation Warning | Delivered |
| 10 Mar | T. Kambarami | C-07 | 1st Notice — Friendly Reminder | Delivered | |
| 8 Mar | M. Shumba | B-14 | SMS | 1st Notice — Friendly Reminder | Delivered |
| 5 Mar | P. Mutasa | B-08 | SMS + Email | 1st Notice — Overdue | Read (No Reply) |
| 3 Mar | N. Sithole | C-02 | Automated — 3-Day Overdue Alert | Delivered |
Utilities Management
Meter readings, consumption tracking and billing
Total Electricity
4,820 kWh
March 2025
Total Water
1,240 kL
March 2025
Utility Revenue
$3,960
Billed this cycle
Anomalies
2
Unusually high usage
Unit A-11 electricity usage is 28% above average (190 kWh vs avg 148 kWh). Possible fault or unreported occupancy change.
Electricity — Block A
March 2025 readings
| Unit | Previous | Current | Usage | Amount | Flag |
|---|---|---|---|---|---|
| A-01 | 12,440 | 12,552 | 112 kWh | $22.40 | — |
| A-02 | 9,201 | 9,334 | 133 kWh | $26.60 | — |
| A-03 | 18,820 | 19,040 | 220 kWh | $44.00 | — |
| A-07 | 7,110 | 7,240 | 130 kWh | $26.00 | — |
| A-11 | 14,300 | 14,490 | 190 kWh ↑ | $38.00 | High |
Water — Block B
March 2025 readings
| Unit | Previous | Current | Usage | Amount | Flag |
|---|---|---|---|---|---|
| B-05 | 3,410 | 3,442 | 32 kL | $12.80 | — |
| B-08 | 2,880 | 2,914 | 34 kL | $13.60 | — |
| B-12 | 5,600 | 5,638 | 38 kL | $15.20 | — |
| B-14 | 4,100 | 4,172 | 72 kL ↑ | $28.80 | High |
| B-16 | 1,240 | 1,268 | 28 kL | $11.20 | — |
Maintenance & Service Requests
Track and manage all property maintenance
Open
4
2 urgent
In Progress
1
Completed (Mar)
11
Avg 1.4 days
Burst water pipe — kitchen
In Progress
Electrical fault — geyser tripping
Logged
Garage door motor malfunction
Logged
Leaking roof — spare bedroom
Assigned
Swimming pool pump replacement
Perimeter light repair — Gate B
Security Management
Visitor log, incident reports and security notices
Visitors Today
12
3 currently inside
Incidents (Mar)
1
All resolved
Security Staff
3
On duty today
Today's Visitor Log
11 March 2025
JM
John Mhuru
Visiting A-03 · Arrived 08:14
SP
Simba Plumbers (Technician)
Work visit B-05 · Arrived 09:45
DK
DHL Delivery
C-02 · 10:02–10:15
AN
Anesu Ncube
Visiting B-12 · Arrived 11:30
TC
Tariro Chitsanga
Visiting A-07 · Arrived 09:00
Incident Reports
Unauthorized Entry Attempt
Attempted access at Gate B at 23:14. Security responded. No breach. Reviewed CCTV reference.
5 Mar 2025 · Resolved
Gate Closing Time Reminder
Reminder issued to all residents: main gate locks at 21:00. Use intercom after hours.
1 Mar 2025 · Notice
Notices & Communications
Post announcements to all or selected residents
Water Supply Interruption — 15 March Pinned
ZESA maintenance will interrupt water supply 08:00–14:00 on 15 March. Please store water in advance.
Posted 10 Mar 2025 · All Residents · 44 viewed
March 2025 Statements Available
Monthly statements for March 2025 are now available on the tenant portal. Payment due by 5 April 2025.
Posted 1 Mar 2025 · All Residents · 41 viewed
Pool Maintenance Complete
The swimming pool is back in service following maintenance. Children must be supervised at all times.
Posted 8 Mar 2025 · All Residents · 38 viewed
Parking Policy Reminder
Visitor bays must be cleared by 22:00. Residents may not use visitor bays for personal second vehicles.
Posted 2 Mar 2025 · All Residents · 29 viewed
Garden & Landscaping Day
Scheduled for Saturday 22 March. Access to some common areas may be restricted 07:00–13:00.
Posted 5 Mar 2025 · All Residents · 33 viewed
Reports & Exports
Generate and download operational and financial reports
Financial Collections
Revenue collected, arrears, payment channel breakdown and collection rate by block and unit.
Utilities Consumption
Per-unit electricity and water usage with anomaly detection and month-on-month comparison.
Occupancy Report
Occupancy rates, vacancy durations, and tenant turnover by block and unit type.
Arrears Aging Report
Detailed aging analysis — 0–15, 15–30, and 30+ day overdue accounts with contact details.
Maintenance Performance
Request volumes, resolution times, categories, and recurring issues per unit or block.
Tenant Statements
Individual account statements with full billing history, payments made and outstanding balances.
Lease Expiry Report
Upcoming lease expirations, renewal status, and risk flagging for timely action.
Security Log Report
Visitor entry/exit records, incidents, and security notices for any selected date range.
Reminder Activity
All SMS and email reminders sent, delivery status, and tenant response rates.
TM
Tendai Moyo
Unit A-07 · Block A · 3-Bedroom · 180m²
Lease expires: 30 September 2025 · Rental
Current Balance
$0.00
All invoices settled
March 2025 Statement
Due 5 April 2025
Monthly Rent$400.00
Complex Levy$60.00
Electricity (130 kWh)$26.00
Water (28 kL)$11.20
Refuse Collection$15.00
Shared WiFi$7.80
Total Billed$520.00
Paid via EcoCash on 3 March 2025
Payment History
| Month | Total | Method | Status |
|---|---|---|---|
| Mar 2025 | $520.00 | EcoCash | Paid |
| Feb 2025 | $508.00 | EcoCash | Paid |
| Jan 2025 | $512.00 | Bank Transfer | Paid |
| Dec 2024 | $495.00 | EcoCash | Paid |
| Nov 2024 | $488.00 | Card | Paid |
Pay Bills
April 2025 — Due by 5 April 2025
April 2025 Invoice
Unit A-07
Monthly Rent$400.00
Complex Levy$60.00
Electricity (est.)$26.00
Water (est.)$11.20
Refuse + WiFi$22.80
Amount Due$520.00
Select Payment Method
EcoCash
Bank Transfer
Card Payment
InnBucks
My Utilities
Unit A-07 consumption and costs
Electricity
Meter #ZE-2241
130 kWh
This month · Cost: $26.00
0Avg: 148 kWh250
Water
Meter #ZW-1192
28 kL
This month · Cost: $11.20
0Avg: 32 kL75
Shared WiFi
Block A Pool
Active
Flat rate · Cost: $7.80/mo
Connected25 Mbps
Electricity History
SepOctNovDecJanFebMar
Maintenance Requests
Log and track issues in your unit
Kitchen tap dripping
Lounge light fitting loose
Bathroom extractor fan not working
Document Vault
Your lease agreements, receipts and official correspondence
Lease & Agreements
Lease Agreement — Unit A-07
Lease Renewal Addendum
Complex Rules & Regulations
Move-In Inspection Report
Payment Receipts
Receipt — March 2025
Receipt — February 2025
Receipt — January 2025
Annual Statement 2024
Notice — Water Interruption 15 Mar
Move-In Checklist
Unit A-07 · Completed on 1 September 2023
18 / 20 Items Complete
This checklist was completed on your move-in date and signed by both you and the Property Manager. 2 items are pending resolution by the management team.
Interior — Condition on Arrival
Walls — no cracks or damageOK
Floors — clean and undamagedOK
Windows — all open and lock correctlyOK
Doors — all doors close and lock properlyOK
Ceiling — no water stains or cracksNoted
Built-in cupboards — functionalOK
Kitchen
Taps — no leaks, adequate pressureOK
Sink — drains freely, no blockagesOK
Stove connections presentOK
Kitchen extractor fan — functionalOK
Bathrooms
Toilet — flushes correctlyOK
Shower — hot and cold water functionalOK
Geyser — operationalOK
Bathroom extractor fanPending Fix
Electrical & Services
DB board — all circuits labelledOK
All light fittings — workingOK
Power outlets — tested and functionalOK
Electricity meter reading recordedOK
Water meter reading recordedOK
Keys & Access
2× house keys receivedOK
1× remote / access card receivedOK
Notices from Management
Water Supply Interruption — 15 March New
ZESA scheduled maintenance will affect water supply from 08:00–14:00. Please store water in advance.
10 Mar 2025
March 2025 Statement Available New
Your March 2025 statement is now available. Payment of $520.00 is due by 5 April 2025.
1 Mar 2025
Swimming Pool Back in Service
The pool has been serviced and is back in use. Children must be supervised at all times.
8 Mar 2025
Parking Reminder
Visitor bays must be cleared by 22:00. Residents may not use visitor bays for personal second vehicles.
2 Mar 2025